Beginning October 19, 2007, the Medical Transportation Management, Inc (MTM) is providing services in the District. You will need to call MTM at 1-866-796-0601 to schedule all non-emergency transportation trips on or after October 19, 2007.

When you call to schedule transportation, you will need to call 3 business days before your appointment and provide the following information:

• Your name, address and telephone number
  

• Your Medicaid ID number

• Address and telephone number of your appointment

• Medical reason for your transportation request

• Type of appointment

MTM Contact Information:
Appointments: 1-866-796-0601
Cancellation/Rescheduling:  1-866-796-0601
Complaint: 1-866-436-0457
If your ride is late: 1-888-293-4687